"I have purchased 5 bikes from Maxim over several years and the experience has been the same each time, outstanding. From the purchase to maintenance and getting parts and accessories the staff at Maxim is professional and a pleasure to work with.”
"Purchased a scooter a year ago from this dealer which was a great experience. Today I upgraded to a motorcycle and the experience was once again great. I feel I was treated with respect and honesty by both Kavin and Matt. I truly appreciate no haggle let's just get the deal done so I would be happy. The strategy worked! I highly recommend Maxim Honda Yamaha. Although it is a bit inconvenient for me, it is worth my time and effort as the reward is great people who treat you right. I am a customer for life.”
"Jim Parton is a great salesman, stayed with me through every step of the purchasing process and gave me a great deal on my new bike. I appreciate Jim, Gary in finance, Johnny in service, and John in apparel/parts, for staying after hours to make sure I had everything needed for my weekend trip with the new bike. Thank you again, Maxim Honda Yamaha, for a great customer experience.”
"My son decided he would like to get into motorcycle riding. His first step was to complete the Basic Rider course, which he did successfully. We did a lot of research on starter bike and decided on the new Yamaha R3. I called up Maxim and spoke with Buzz. He told me they had one black R3 left, but more were scheduled to arrive in the coming weeks. We stopped by that day and was greeted, in person, by Buzz. As far as sales people go, I have nothing but good things to say about Buzz. He was friendly, courteous, respectful, and patient. He didn't pressure us and was very knowledgeable about models and what bikes would be a good fit for my son. He helped walk us through various financing options, and after agreeing to a price, we paid for our first motorcycle! Buzz went above and beyond by delivering the bike himself, after hours, to our home in town. I will definitely be visiting Maxim and Buzz when I'm ready to purchase my own motorcycle! Thanks for all your excellent service!"
"I have been a long time customer of Maxim (since they were Plano Honda in Plano) and they simply excel in all phases of customer sales and service. I always talk to Bob in Parts & Accessories whenever I go in and he is always willing to take the time to chat. I know of no one that is more knowledgeable about this part of the business . He is an asset to this store."
"I've always had great service with Maxim but in particular when my bike died recently. I made the mistake of getting some work done at another shop, and the bike died the day after I got it back because of their shoddy work. I was forced to leave it in the Maxim lot late on a Sunday night, and Dave Bryson personally went to the shop Monday morning when the shop was closed to make sure it was secure after he received my Facebook message about the situation. Maxim has a customer for life."
"Chris Fritz was my Sales Person and he provided exceptional customer service. Although he had one customer ahead of me and I arrived about 5:45 pm April 19th, he kept in touch with me, updating me how soon we would be getting started with appraising my trade as well as starting the paperwork on my purchase. I was soon introduced to the Sales Mgr., Mr. Dave Bryson, who walked me thru the numbers on the paperwork. Not only was I not at all rushed thru the paperwork process, Mr. Bryson was very patient and answered all of my questions and concerns, regarding extended warranties and service contracts. I must say that the store hours were from 9-7pm and Mr. Bryson was already late with an appointment that he had with his wife with the clock already at 7:20 pm , but I never felt rushed or was hurried along with the paperwork, in which I also took time to contact my insurance company to confirm coverage, Mr. Bryson, and Mr. Fritz both were still there with me until I completed signing all of my paperwork and the keys to my new Honda 2013 CB500X were finally in my hands. I had an enjoyable experience with my purchase. There was still a few moments left that I was even introduced to the parts dept., Service area until finally, we left the building for a picture to be taken of my new Bike and me in front of the store. This is my third bike and never have I ever received such customer service. Look forward to doing business with Maxim Honda in the future. Thank you all."
"I bought a great bike that I really like at a fair price. Sales associate Jef Odom and business manager Chris Swearingen were especially helpful and friendly and made the experience top notch. Thanks, guys!"
"I drove up to Allen yesterday on my bike my mirror broke off, It was about 4:30 Right before you were going to close Adam Mantoya Help me he took it upon himself and the initiative To take the bolt out of the mirror and replace it so I could drive home safely, My experience at Maxim Honda As always been the best I thought my VTX 1800 From y'all year ago and I will continue buying and going out of my way to visit your store. Because of the great service you provide.Thanks!"
"I was looking for a 2012 white Goldwing all over town. Couldn't find one. I called maxim told them what I was looking for. They said they didn't have one but give them 30 minutes and they would call me back. 30 minutes later they called me back said they can get one when would I like to pick it up. That was Thursday night. I am a happy Gold wing owner Saturday morning. Every part of the process was great. I definitely recommend them. I have never got better customer service anywhere else buying any type of vehicle."
"Anyone looking to buy a honda bike used or new, I would highly recommend these guys. All of the staff were very friendly to me and my wife. My salesmen, Kevin was very honest and did not pressure me at all. Finance guy was very friendly and helpful along with the guy in accessories. overall I would rate this place a 10. Thanks again and when I get ready to trade I will be back and will try to send people your way."
"Great sales staff. No pressure. I bought a used scooter and it had one minor cracked part. Not only did they order and pay for it, they delivered it to me 30 miles away! Can't beat that for service after the sale! Ask for Matt."
"Bought my fourth Goldwing, a used '01 GL1800. Got a great price on the bike. Jef Otum took great care of me on the sales floor. Had them perform some services on my '88 GL1500 that I am handing down to my son. I have been happy with everthing they've done."
"Dave Bryson is a great person to do deal with!!! Made me and my wife very happy customers."
"Even before I bought my 2010 Goldwing from Maxim, I used the service department for tires and repairs. Out of all my visits, I've only ever had one experience that was less than stellar. Overall, they're a GREAT bunch of folks to deal with."
"I can't say enough about the customer service and friendly atmosphere that exists at Maxim Honda. When I decided on purchasing another Gold Wing, I searched throughout NE Texas. Maxim Honda was the only dealer that went out of their way to clearly let me know they wanted to work with me and not only find a bike that I could afford, but also a bike that I really wanted. Together we found a way to get it done. Sales, Service, Parts, and Management are all A+."
"My experience with all staff was very GOOD!!! Each is knowledgeable and quick to answer any questions. I purchased a 2010 Gold Wing 2 weeks ago. The service dept. and all floor staff were very helpful. Our friends told us we would be pleased with the dealership. We will be back for future purchases. We are very glad to have such friends as Maxim Honda!! Thanks for a sweet ride!!"
"Kudos to Dane in your service department. I called and made an appointment to have tires replaced on my wing. Talk about fast and painless. New tires, checked the brakes and replaced the final drive fluid. In and out in 45 minutes and all for a great price to boot. Thanks Dane and Maxim for your great service!"